What You Will Deliver

• Efficiently manage and process client orders, ensuring accuracy and timely delivery.
• Collaborate with various departments to fulfill client requirements and resolve order-related issues promptly.
• Maintain comprehensive order records and track order statuses for clients.
• Identify upselling opportunities with existing clients to increase revenue and enhance their experience.
• Suggest additional requirements or services that align with clients' needs and preferences.
• Use persuasive communication skills to successfully upsell our services.
• Serve as the primary point of contact for clients, addressing inquiries, concerns, and requests.
• Build and maintain strong client relationships through regular communication and exceptional service.
• Collaborate with clients to ensure their needs are met and expectations are exceeded.
• Actively participate in ad-hoc business development activities, including identifying potential clients and market segments.
• Contribute to the development of sales strategies to expand our client base and revenue streams.
• Assist in preparing sales presentations and proposals as needed.

Who You Are 

• Bachelor's degree in any field.
• Minimum 2 years of experience in customer relations or a similar role.
• Proficiency in Hindi is mandatory.
• Strong communication and interpersonal skills.
• Goal-oriented and able to meet targets.
• Detail-oriented with excellent organizational skills.
• Flexibility in working hours to accommodate client needs.
• Positive attitude, enthusiasm, and a strong desire for career growth
• Eagerness to learn and adapt to new challenges.
• A strong desire for career growth and advancement within the company.

We offer a competitive compensation package and a supportive work environment that values diversity and inclusivity. Join our team and be part of a company that values your contributions and offers opportunities for professional development.